Refund Terms & Conditions
At British Essay Writer, we value justice and clearness. A client is entitled to a refund, on the following conditions.
Situations Where a Refund Is Possible
- If the client has provided full and perfect instructions in the beginning, and the delivered work still does not meet those requirements after several realistic revisions.
- If the final delivery being delayed beyond the agreed deadline without any valid reason.
- If the client makes a clear, detailed, and valid explanation of the problems in the work provided. Our internal quality team will review this feedback to know whether they can get a refund.
Situations Where a Refund Is Not Possible
- If the client provides incomplete, unclear, or wrong instructions which lead to dissatisfaction.
- If the client refuses to utilize the submitted work due to personal or academic causes.
- If modifications are requested when the work is already done and delivered.
- If new requirements/scope changes are introduced after it is done. Any other work will involve extra payment and refund will not be given in case the client says they does not want to continue them.
- If postponements occur due to the client’s lack of answer or failure to communicate on time.
- If the client cancels the order or modifications their result shortly after placing the order, once work has already started.